Board Effectiveness Reviews Services For Decision-Makers

Independent Board Effectiveness Reviews for FTSE & Financial Services Leaders

FTSE 350 chairs and company secretaries trust our proven confidential non-attributable methodology. We deliver regulatory-compliant board evaluations that drive genuine governance improvements, not compliance theatre. 20+ years of experience with major organisations.

Companies Trust Our Board Effectiveness Review Expertise

Why FTSE 350 Chairs Choose Our Board Effectiveness Reviews

Four core differentiators that transform regulatory compliance into strategic advantage for major UK enterprises

Regulatory Compliance Guaranteed

FTSE 350 boards require external effectiveness reviews every three years under UK Corporate Governance Code provisions. Our methodology meets all regulatory requirements while delivering actionable insights that transform board performance and organisational outcomes.

Individual Director Development Focus

Beyond collective board assessment, we provide confidential one-to-one feedback sessions. Directors receive personalised development insights that enhance their strategic contributions, boardroom presence, and stakeholder engagement effectiveness.

Cultural Assessment Expertise

 Boardroom culture drives decision-making quality. Our interview-based approach identifies cultural strengths and improvement opportunities that questionnaire-based reviews cannot capture, ensuring authentic organisational alignment.

Implementation-Ready Recommendations

Every board effectiveness review concludes with practical, prioritised action plans. Our recommendations address governance gaps, enhance board dynamics, and strengthen oversight capabilities through proven, implementable solutions.

Your Board Effectiveness Review Team

Our team combines decades of boardroom experience with proven review methodologies. Led by Sean O'Hare with 20+ years advising FTSE 100 boards, we bring practical governance insights from many major organisations.

Roz Crawford

Roz is a qualified Chartered Accountant and spent the early part of her career advising on personal tax and incentives. Following the publication of the Cadbury, Greenbury and Hampel Codes in the 1990s, she refocused on the corporate governance and disclosure aspects of directors’ remuneration and wider Board governance matters. Roz worked with Sean at PwC on various Board Effectiveness Reviews and subsequently led a number of governance reviews for a range of organisations. Since retiring from PwC, Roz has joined BRD as a consultant.

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Roz is a qualified Chartered Accountant and spent the early part of her career advising on personal tax and incentives. Following the publication of the Cadbury, Greenbury and Hampel Codes in the 1990s, she refocused on the corporate governance and disclosure aspects of directors’ remuneration and wider Board governance matters. Roz worked with Sean at PwC on various Board Effectiveness Reviews and subsequently led a number of governance reviews for a range of organisations. Since retiring from PwC, Roz has joined BRD as a consultant.

Roz Crawford

Roz is a qualified Chartered Accountant and spent the early part of her career advising on personal tax and incentives. Following the publication of the Cadbury, Greenbury and Hampel Codes in the 1990s, she refocused on the corporate governance and disclosure aspects of directors’ remuneration and wider Board governance matters. Roz worked with Sean at PwC on various Board Effectiveness Reviews and subsequently led a number of governance reviews for a range of organisations. Since retiring from PwC, Roz has joined BRD as a consultant.

Caroline Keogh

Caroline joined BRD in 2019 and is responsible for Board Effectiveness Reviews.  She has a particular interest in helping management teams deliver more with focus on culture and behavioural aspects of the team. She brings experience from privately owned companies as well as private equity.

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Caroline joined BRD in 2019 and is responsible for Board Effectiveness Reviews.  She has a particular interest in helping management teams deliver more with focus on culture and behavioural aspects of the team. She brings experience from privately owned companies as well as private equity.

Caroline Keogh

Caroline joined BRD in 2019 and is responsible for Board Effectiveness Reviews.  She has a particular interest in helping management teams deliver more with focus on culture and behavioural aspects of the team. She brings experience from privately owned companies as well as private equity.

Sean O'Hare

Sean qualified as a chartered accountant before going on to specialise in advising on people related issues during a career spanning periods on the Board of William Mercer, and later Mercer Delta, plus as a Senior Partner with both KPMG and PwC.

During this period he led teams of consultants who advised on a range of Board Governance issues from executive remuneration to board effectiveness. Since leaving PwC in 2013 Sean has focused on a plural career including Non-Executive Director positions, pro bono activity and consulting on board issues.

Sean is currently a NED on the Board of The Marillac Neurological Care Centre, a member of the Editorial Board of Governance magazine and a member of The Kilfinan Group providing coaching and mentoring services to Charity CEOs

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Sean qualified as a chartered accountant before going on to specialise in advising on people related issues during a career spanning periods on the Board of William Mercer, and later Mercer Delta, plus as a Senior Partner with both KPMG and PwC.

During this period he led teams of consultants who advised on a range of Board Governance issues from executive remuneration to board effectiveness. Since leaving PwC in 2013 Sean has focused on a plural career including Non-Executive Director positions, pro bono activity and consulting on board issues.

Sean is currently a NED on the Board of The Marillac Neurological Care Centre, a member of the Editorial Board of Governance magazine and a member of The Kilfinan Group providing coaching and mentoring services to Charity CEOs

Sean O'Hare

Sean qualified as a chartered accountant before going on to specialise in advising on people related issues during a career spanning periods on the Board of William Mercer, and later Mercer Delta, plus as a Senior Partner with both KPMG and PwC.

During this period he led teams of consultants who advised on a range of Board Governance issues from executive remuneration to board effectiveness. Since leaving PwC in 2013 Sean has focused on a plural career including Non-Executive Director positions, pro bono activity and consulting on board issues.

Sean is currently a NED on the Board of The Marillac Neurological Care Centre, a member of the Editorial Board of Governance magazine and a member of The Kilfinan Group providing coaching and mentoring services to Charity CEOs

How We Operate?

Our Proven Board Effectiveness Review Process

From board assessment to successful implementation in 6-12 weeks with our governance-focused methodology

Stakeholder Discovery
Comprehensive stakeholder interviews with all board members, key executives, and company secretary. Detailed governance framework analysis, regulatory compliance assessment, and board composition review to establish current effectiveness baseline.
Board Dynamics Assessment
In-depth confidential non-attributable interviews reveal boardroom culture, decision-making patterns, and interpersonal dynamics. Cultural strengths identification and improvement opportunity mapping that anonymous questionnaires cannot capture.
Report Creation & Development
Comprehensive board effectiveness report creation with prioritised recommendations, individual director feedback preparation, and actionable governance improvement roadmap tailored to your organisational requirements.
Implementation Support
Strategic recommendation implementation with board development coaching, governance process optimisation, and ongoing effectiveness monitoring to ensure sustainable board performance improvements.
Phase 1
Phase 2
Phase 3
Phase 4

Faster board improvement and enhanced governance accountability for all clients through proven board effectiveness review optimisation.

Board Effectiveness Review For UK businesses

What We Do?

Comprehensive Board Effectiveness Reviews Plus Strategic Governance Advisory

Our board effectiveness reviews meet regulatory requirements and deliver actionable insights. Beyond the review itself, we provide extended governance solutions including director coaching, succession planning strategy, and boardroom culture transformation.
Our integrated approach ensures your board review drives genuine governance improvements – connecting regulatory compliance, enhanced decision-making processes, and strategic board effectiveness to maximise organisational performance and stakeholder confidence.

Transform Board Effectiveness Through Strategic Governance Assessment

Your Board Effectiveness Review Shapes Organisational Performance for Years Ahead

Every quarter boards spend on inadequate governance processes represents strategic opportunities lost and competitive advantage missed. While you’re managing board dynamics uncertainty, informed competitors are leveraging optimised board effectiveness evaluation to accelerate decision-making and maximise stakeholder confidence.

Our 25+ years of board effectiveness expertise proves that major enterprises can implement optimal governance frameworks without costly mistakes or extended delays. Expert board evaluation transforms complex governance assessment into confident strategic investment.

Comprehensive Board Effectiveness Solutions for FTSE Leadership

Discover how expert board effectiveness reviews accelerate governance improvement and maximise organisational performance

Clients Reviews

Trusted by Leading FTSE Chairs and Company Secretaries

Independent validation from board leaders who have experienced our board effectiveness review methodology and achieved measurable governance improvements

Sean was strongly recommended to us by the Chairman of a board that he had previously reviewed. From the outset he produced a very clear proposed scope of work, together with a detailed process for the review and an agreed timescale. In all aspects, Sean was proactive in driving the review forward, whilst being sensitive to the requirements of those involved. He had researched our business well and all interviews were conducted face to face. His final recommendations were clear and practical, and well received by the board. Post the review, Sean has been keen to monitor our progress and he is readily available to provide further advice and guidance. I would be very happy to recommend Sean to other boards.

Phil Austin
Chairman Jersey Electricity plc

I worked closely with Sean O’Hare in relation to the Review of Effectiveness of the Board of the Rugby Football Union. I found him to be thoroughly professional and enlightened. The final in-depth and comprehensive report was well received and recommendations from the Review are currently in the process of being implemented. I would have no hesitation in recommending him to carry out other important projects such as this.

Bill Beaumont
Bill Beaumont CBE DL Chairman Rugby Football Union

Sean O'Hare of Boardroom Dialogue undertook the first external board effectiveness review for Ted Baker plc and the process worked well for our board. We have our own special culture and are fortunate to still have the founder as our CEO. The review was objective, transparent and engaging with a focus on what is going well for the board of Ted Baker as well as considering areas for improvement.The overall process was a very productive experience for the whole board. I have no hesitation in recommending Sean for this type of review.

David Bernstein
Chairman, Ted Baker plc

Sean worked for me in two Board Effectiveness Reviews in FTSE 100 companies and I found his approach to be thorough, without being over complicated. His style is more of a fireside chat and this relaxed all Board members who willingly shared their thoughts on what was going well and what might be improved. I would have no hesitation in recommending him for similar reviews.

Lord Smith of Kelvin
Chairman of Weir Group plc and SSE plc

Sean O'Hare of Boardroom Dialogue undertook the last external board effectiveness review for St James's Place. He spent considerable time with us, conducting face to face interviews with all board members and with members of the senior management team. The process was well organised and thorough and met our objectives. Sean provided some practical recommendations for the operation of the Board which have been helpful. In particular, board members valued the direct 1:1 feedback Sean provided (at their request) which provided an additional resource to the benefit of the Board as a whole.

Sarah Bates
Chair of St James's Place plc

Sean O'Hare of Boardroom Dialogue undertook the first external board effectiveness review for Shaftesbury and I feel it worked well for our board. Shaftesbury's top team has been in place for many years and it was important that the reviewer recognised the special culture which Sean did. The balance was light touch, based around interviews, which resulted in a concise report with clear action points that the board is now taking forward. I have no hesitation in recommending Sean for this type of review.

Jonathan Nicholls
Chairman Shaftesbury PLC

I worked with Sean at Affinity Water, where he helped us with two Board Effectiveness Reviews. On the first occasion he undertook our first ever externally-facilitated review, with detailed face to face interviews with board members and senior executives, and on the second occasion he supported our internal review. He was thorough and engaged, and also flexible for our circumstances. His recommendations were clear, rigorous, and practical, and led to a clear action plan. In addition, he gave wise counsel to me and others.

Tony Cocker
Chairman Affinity Water

The Tesco Bank Board has recently used Sean O’Hare to do a Board performance review: the result was very useful and the process was challenging but sensitive. I would recommend Sean for this type of work.

Graham Pimlott
Chairman of Tesco Bank

I worked closely with Sean O’Hare for the external review and effectiveness of the board of CVC Income & Growth. Sean was able to work very swiftly and efficiently. He provided a detailed and comprehensive report that the board found very useful. The feedback received by each director was very positive as an overall experience, with a deep technical knowledge and a sharp attention to details. I highly recommend Sean to carry out independent board assessments.

Stephanie Carbonneil
Chair of the Nomination and Remuneration Committee of CVC Income & Growth Ltd

I thought it went well and I look forward to seeing the actions progressed over the course of the next few months. I have done this sort of review twice before and the added value probably is more pronounced with Boards where there is some issue to sort out - I think Octopus is in a healthy place so perhaps the impact is less but nevertheless it has been a good process to go through and will help us be organised for the future.

Audrey McNair
Senior Independent Director, Octopus Renewables Infrastructure Trust plc

I asked Sean to carry out an effectiveness review of the FSB Board. As Chair I wanted a clear action plan that showed how we could improve, and I wanted to ensure that the process was tailored to the needs of a membership organisation. The resulting report gave us clear recommendations which the Board has adopted. I would be happy to recommend Sean for this type of work.

Martin McTague
National Chair - Federation of Small Businesses

I have found our coaching sessions extremely useful and important over the last three year period. It has been very valuable to get your views, perspectives and challenge when planning my career. I find your approach to these meeting refreshing, concentrating on the core fundamentals and I feel your feedback is objective, thought provoking and importantly challenging. I find it very easy to be honest in my thoughts, maximising the value of the sessions.

Partner in Big 4 accounting firm

Sean worked with me as an Executive Coach over a period of 12-18 months. His approach and insights were truly invaluable, at a period of time when I was at a crossroads personally and professionally. I was making some key life decisions and Sean helped me think through the benefits and challenges. He also encouraged me to be bold and open with my manager regarding those plans, so that we could work together to benefit us both. That was really key in helping me bring together my personal and professional plans. I would not hesitate to recommend Sean in this capacity. A throughly nice chap as well - I enjoyed the work we did together.

Enterprise Client Leader major benefit consulting firm.

Sean is an effective board level advisor and communicator, and is a recognised authority on board effectiveness and corporate governance. He is passionate about helping boards to develop and was an early, and enthusiastic, supporter of Chapter Zero, the Directors' Climate Forum.

Julie Baddeley
Chair of Steering Group at Chapter Zero

A highly experienced advisor and deeply knowledgeable in what he says and does, Sean is extremely professional and a pleasure to work with. He is generous in sharing his depth of expertise and experience, and Sean's warm personality and inclusive approach are distinctive and unique to him. It is a real privilege to have worked alongside Sean at PwC and he continues to act as a genuine role model - thank you!

Partner Global Legal and Business Services Firm

Sean is a highly respected professional and has a vast experience working with, advising and challenging company boards. His current focus is on board effectiveness and how to get the best out of the board members' interactions. It's been a privilege and a pleasure to have worked with him as partners and directors on the Mercer UK board.

Avgi Gregory
Co-founder Muse Advisory

Calm. Wise. Entertaining. Likeable. Highly recommended.

Partner big four accounting firm

I worked with Sean when he was at PwC and both I and my colleagues appreciated his engaging communication skills and wise counsel.

John Mills
Company Secretary at major UK plcs.

As the recently appointed Chairman of Mulberry, an early action was to find the right help in undertaking a Board Review. After exploring a number of options, we appointed Boardroom Dialogue as their approach seemed to fit best with the Mulberry culture. From the outset, Sean did an excellent job clearly setting out a timeline for the process and keeping things moving whilst being flexible around busy diaries. Sean successfully navigated a group of international Directors, thoroughly exploring and understanding the Board dynamic in a detailed and sensitive way. His final report and recommendations have been clear and extremely valuable in shaping more streamlined and productive sessions.

Christopher Roberts
Chairman of Mulberry plc

Principles

Boardroom Dialogue is a member of TIBR and upholds the organization’s professional standards in its evaluation work. We follow the four guiding principles:

  • Independence – Exercises independent and objective judgment, avoiding conflicts of interest or ensuring they are properly disclosed and managed
  • Confidentiality – Maintains strict confidentiality of all information, except in cases of unlawful practices or regulatory requirements
  • Competency – Discloses the skills and competences of all individuals involved in evaluations, with clear alignment of expectations regarding quality, value, and service longevity
  • Follow-up – Offers to discuss progress on agreed outcomes with clients within 6-12 months of engagement

We conduct comprehensive governance analysis and board effectiveness assessment across all regulatory requirements including Corporate Governance Code compliance. Best board effectiveness review selection considers regulatory requirements, board composition, cultural dynamics, and strategic objectives.

The UK Corporate Governance Code 2024 requires FTSE 350 companies to conduct externally facilitated board effectiveness reviews at least every three years, with annual internal reviews between external assessments. Leading governance experts recommend this frequency to maintain regulatory compliance while ensuring continuous board improvement.

Source: UK Corporate Governance Code 2024 – Financial Reporting Council

External reviews include comprehensive stakeholder interviews, governance documentation analysis, and independent assessment methodology, while internal reviews typically rely on questionnaires completed by board members. External reviews provide objective perspectives that internal assessments often miss due to relationship dynamics and potential bias.

Financial services firms require reviewers with deep regulatory knowledge, as FCA and PRA expectations for board effectiveness differ from general corporate requirements.The reviewer should understand both governance frameworks and sector-specific regulatory pressures, particularly Senior Management & Certification Regime (SM&CR) requirements.

Boardroom Dialogue has significant experience in this sector as can be seen from some of our client testimonials.

Effective reviews assess both processes (agenda setting, committee operations) and behaviors (competency gaps, discussion quality, stakeholder alignment). The most valuable reviews combine structured questionnaires with individual director interviews, examining board composition, dynamics, decision-making effectiveness, and cultural alignment.

Most comprehensive board effectiveness reviews require 8-12 weeks, including stakeholder interviews, documentation analysis, report preparation, and presentation phases. According to Skadden research, timing varies based on board size, with larger boards requiring extended interview schedules.

External Board Review fees for FTSE companies typically range from £35k to over £100k. The ultimate cost is determined by the complexity of the business, the size of the board, and the agreed scope. Consultants will generally agree a fixed fee upfront for price certainty.

Approximately 48% of S&P 500 companies now utilize individual director assessments, up from 38% a decade ago. Individual feedback sessions provide personalized development insights that enhance strategic contributions and boardroom effectiveness, though they require careful facilitation to maintain board collegiality.

Government guidance requires board effectiveness reviews to assess structure, processes, people, and performance delivery capabilities, ensuring alignment with Corporate Governance Code provisions. Reviews must demonstrate regulatory compliance while identifying governance improvements beyond mere compliance requirements.

Authority Source: UK Government Board Effectiveness Guidance

 Effective reviews conclude with actionable recommendations, implementation timelines, and progress monitoring systems. Leading practice includes developing specific action plans with clear responsibilities, regular check-ins, and follow-up reviews to evaluate progress and make necessary adjustments.

Current board priorities include AI oversight and ESG governance, with executives and directors agreeing these should be top board focus areas Modern reviews assess board competency in emerging areas including artificial intelligence governance, climate risk oversight, and stakeholder capitalism implementation.

Board Effectiveness Review FAQs

Expert Answers to Key Questions

Next Steps...

Ready to Transform Your Board's Strategic Impact?

One Simple Step to begin your board effectiveness review journey with proven governance specialists

Arrange An Exploratory Discussion:

We would be pleased to have an exploratory discussion with you around any Board related issues that you may have, and how we can be of assistance. We appreciate that these can be many and varied, ranging from board effectiveness review, governance structures, induction for new board members, to seeking a sounding board for important milestones such as succession planning.